Service and Maintenance
PERIODIC MAINTENANCE, REPAIR AND SERVICE SERVICES OF ELEVATORS
Service Quality;
AG ELEVATOR's aim is to provide high quality maintenance services. AG ELEVATOR has developed an efficient maintenance process to ensure that customer equipment operates without any disruptions and to provide the highest level of service quality. AG ELEVATOR service personnel are equipped with modern technology and are trained to be a representative of AG ELEVATOR. The service personnel consist of professionals who work flexibly under all conditions.
AG ELEVATOR consists of global standards based on the Modular Based maintenance method. This service ensures performance and safety throughout the life of the equipment and reduces malfunctions.
AG ELEVATOR Customer Service Center personnel work 24/7 to answer calls. AG ELEVATOR Customer Service Center personnel answer service requests and assign AG ELEVATOR technicians for Troubleshooting and Passenger Evacuation. If the problem requires special expertise, AG ASANSÖR Customer Service Center ensures that the expert personnel in this area go to the relevant location and fix the problem.
AG ASANSÖR supervisors use special vehicles for this task to optimize maintenance areas and minimize the distance between service technicians and the maintenance location. In case of a change in maintenance-related situations, these vehicles help them take immediate action.
AG ASANSÖR service technicians use mobile devices that provide advanced wireless communication with AG ASANSÖR Customer Service Center™. The mobile communication process provides speed and flexibility when assigning a technician. This feature also allows technicians to access real-time information.
Additional Services;
Additional services ensure that your equipment is more efficient. These services provide additional information about the performance of your equipment, improve its appearance, provide better access and increase security.
AG ASANSÖR continues its product and service quality with after-sales service.
For uninterrupted and safe use, AG ASANSÖR, which regularly performs periodic maintenance of your elevator after sales, also intervenes immediately in interruptions caused by user errors.
With its knowledgeable and experienced technician staff, it continues to provide confidence and comfort to its users by providing timely and definitive solutions to all kinds of problems, even after sales.