After sales service

 

We can list the after sales services as follows:

 

 

AFTER SALES SERVICES IN AG ELEVATOR:

 

Elevator maintenance is an important consideration that should not be underestimated. In buildings where elevators are used, it is essential that individuals and institutions responsible for the structures show the necessary sensitivity to the issue. Elevators are the systems consisting of electronic and mechanical devices in the simplest terms. Like all kinds of building materials, products used in elevators have a useful life. It should also be noted that every electronic and mechanical device can fail for various reasons. Maintenance is a very important factor for the elevator to run smoothly and reliably. In the monthly maintenance, all the equipment that will affect the life safety in the elevator are examined in detail, saving time in taking the necessary measures. The elevators that are maintained are much less malfunctioning than the elevators that are not maintained. The importance given to the subject under the heading of life safety in the elevator brings you to use the problem-free elevator. For this reason, taking care of your elevators has become an obligation for the people who are responsible for the structures. Elevator maintenance is not expertly measurable. Elevator safety is as important as the importance of elevator maintenance, having the competent firms authorized in the audit institutions authorized by law. It is again the responsibility of the institutions and persons responsible for the structures to determine that the companies that you have maintained the elevator are authorized. As AG Elevator, we are an organization that has all the documents required for all processes from assembly to maintenance and operates only in the field of elevator and lift technologies. We are pleased to serve with great importance on an important issue. We invite you to take advantage of our care services.

 

Frequently asked questions about After Sales Services:

 

Is monthly maintenance required for elevators?

 

Elevator is a system community consisting of a combination of electronic and mechanical systems. As with any mechanical and electronic device, technical and mechanical problems are likely to occur in elevators. There are many products in the equipment that make up the elevator that directly affect the safety of life. Following the lifecycle of these products enables elevator users to use them safely and comfortably. Elevators, whose monthly periodical service is not provided, are very likely to fail compared to the elevators that are maintained. Also, monthly maintenance is an important consideration for the institution and institution responsible for the building. The person or institution responsible for the structure is considered to be meshed directly from all problems that may arise due to the lack of maintenance.

 

How can I know that elevators are serviced monthly?

 

The person or institution responsible for the building is obliged to sign the document issued by the technical staff of the institution providing periodic maintenance service and to sign the document so that it can be determined that it fulfills its responsibility with the maintenance service in the elevator company.

 

 

Can every company provide monthly maintenance service?

 

Periodic maintenance services of the elevators should be made to the organizations that have the necessary documents to provide this service. Of the elevator company you receive service from; Check that it has the Ministry of Industry After Sales Services Qualification Certificate, TSE Service Location Qualification Certificate, EN 13015: 2002, Chamber of Mechanical Engineers Freelance Consultancy Certificate, Chamber of Electrical Engineers Freelance Consultancy Certificate. Do not forget to check that the visas of the organizations that hold the documents cover the date you receive the service. Our company has all the above mentioned documents.

 

How much should I pay to receive periodic service to our elevator?

 

Tariff information in elevator maintenance services is determined based on the prices determined in the elevator professional associations. The amount determined for the service may vary depending on the capacity of your lift and the number of stops. Since there is no confederation or vocational room responsible for determining the elevator price tariff, the price tariffs may vary in accordance with the agreements made with the company.

What does the elevator include after sales services?

 

Scope of elevator after-sales services, Ministry of Industry and Trade; Under the name of Elevator Maintenance and Operation Regulation, Official Gazette Date: 18/11/2008, Official Gazette Number: 27058.